CIO.com - VoIP

IP Call Centers Will do Well Despite VoIP Slowdown

Tue, 06 Jan 2009 05:00:00 GMT

Sales of IP contact centers will grow in 2009, but probably not as dramatically as they did in 2008 due to an expected slowdown in sales of IP telephony gear, according to a new Infonetics report.

BroadSoft Acquires Sylantro as VoIP Market Consolidates

Tue, 30 Dec 2008 05:00:00 GMT

BroadSoft, a provider of VoIP applications to telecom service providers, this week said it acquired competitor Sylantro Systems for an undisclosed sum.

Nortel Aims Unified Communications Package at SMBs

Jim Duffy — Wed, 08 Oct 2008 04:00:00 GMT

Nortel's Business Communications Manager 450 is designed for businesses with up to 300 employees.

VoIP Service: What are the Critical Enterprise Issues?

Thu, 31 Jul 2008 04:00:00 GMT

From TDM to SIP interoperability and PBX issues, an overview of important issues facing enterprise VoIP users.

Skype Won't Say if it Decrypts VoIP Calls for Law Enforcement

Tim Greene — Thu, 31 Jul 2008 04:00:00 GMT

Back door to VoIP calls is possible, report says.

Converged Networks: Enterprises Are No Longer Saying If, but When

Tue, 15 Jul 2008 04:00:00 GMT

VoIP, instant messaging, streaming video and other multimedia data running on converged networks offer businesses numerous benefits, including lower costs and more efficient management.

XO's New VoIP Pricing Model May Save Small Companies Money

Grant Gross — Wed, 16 Jan 2008 05:00:00 GMT

U.S. business customers can set a price based on an IP port speed instead of the number of lines used.

Motorola Unveils First VoIP-Enabled Barcode Scanner

Al Sacco — Tue, 15 Jan 2008 05:00:00 GMT

First of its kind voice over Internet Protocol (VoIP) enabled barcode scanner is meant for use in retail, hospitality and healthcare settings.

For Those Who Can Afford to Pay, the Video Conference Grows Up

C.G. Lynch — Thu, 01 Nov 2007 04:00:00 GMT

Video conferencing systems have matured so that unobtrusive equipment allows face-to-virtual-face meetings. Those who use it say the saved travel expenses outweigh the steep costs to deploy the systems.

Skype Offers More Details of "Perfect Storm" Outage

Peter Sayer — Tue, 21 Aug 2007 04:00:00 GMT

The situation that prevented millions of people from accessing Skype's Internet telephony service late last week was a "perfect storm" and should not reoccur, the company said Tuesday.

Skype Users Don't Buy Outage Explanation

Robert McMillan — Tue, 21 Aug 2007 04:00:00 GMT

eBay's explanation for last week's failure of its Skype communication service has left many users still wondering what caused the worst outage in Skype's five-year history.

Skype Service Restored Late Friday

Mon, 20 Aug 2007 04:00:00 GMT

Skype announced late Friday that all users could now again log on to the voice-over-IP service, marking the end of an outage that affected millions and lasted more than 48 hours.

Skype Issues May Last Through Friday

Peter Sayer — Fri, 17 Aug 2007 04:00:00 GMT

Skype is still trying to restore service to millions of its customers almost 24 hours after they began to experience problems logging in to the voice-over-IP (VoIP) service.

Skype Goes Dark, May be Offline Until Friday

Thu, 16 Aug 2007 04:00:00 GMT

Skype early Thursday blamed an unspecified "software problem" for an outage that might make the voice-over-IP (VoIP) service unavailable for as long as 24 hours.

Review: LifeSize Brings High-Definition Enterprise Videoconferencing to a Meeting Room Near You

Al Sacco — Mon, 16 Jul 2007 04:00:00 GMT

The LifeSize Room is an affordable, simple-to-set-up videoconferencing system with HD video resolution and super wideband audio. In our test drive, its video and sound quality were outstanding, but minor issues hindered the overall experience.